This post provides an overview of common error codes and their corresponding solutions. Each error code is explained in detail in its own dedicated section.
- 401 – Invalid Authentication.
- Cause: Invalid Authentication
- Solution: Ensure the correct API key and requesting organization are being used.
- 401 – Incorrect API key provided
- Cause: The requesting API key is not correct.
- Solution: Ensure the API key used is correct, clear your browser cache, or generate a new one.
- 401 – You must be a member of an organization to use the API
- Cause: Your account is not part of an organization.
- Solution: Contact us to get added to a new organization or ask your organization manager to invite you to an organization.
- 429 – Rate limit reached for requests
- Cause: You are sending requests too quickly.
- Solution: Pace your requests. Read the Rate limit guide.
- 429 – You exceeded your current quota, please check your plan and billing details
- Cause: You have hit your maximum monthly spend (hard limit) which you can view in the account billing section.
- Solution: Apply for a quota increase.
- 429 – The engine is currently overloaded, please try again later
- Cause: OpenAI servers are experiencing high traffic.
- Solution: Please retry your requests after a brief wait.
- 500 – The server had an error while processing your request
- Cause: Issue on OpenAI servers.
- Solution: Retry your request after a brief wait and contact us if the issue persists. Check the status page.
